- Information from the BBC
- Seatwave refund info page

I’ve just read on The Times’ website the following info about MJ ticket refunds:

AEG Live’s website said that fans who could not make the dates rescheduled after the opening dates had been cancelled would get a full refund. That promise will now be honoured for one million customers.

Ticketmaster, which also sold Jackson tickets, has a policy to refund the face value of the ticket, plus the booking fee.

I’m not sure if they have that completely correct though, as I’m sure Ticketmaster normally only refund the face value of a ticket … ?

Ticketmaster’s Help/FAQ pages currently have the following statement:

Question
Michael Jackson at The O2 Arena

Answer
Ticketmaster is aware of the news relating to Michael Jackson. We have no official information at this stage. As soon as we have any information we will immediately contact all customers who have booked tickets through Ticketmaster.

Please keep checking back for updates.

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